Shipping Policy
Last updated: June 2026 · Questions? Email [email protected]
Free ShippingOrders over $39
1–3 DaysHandling / Processing Time
Global DeliveryFast & Secure
24/7 TrackingAvailable on all orders
🚚 Shipping Rates & Transit Times
Handling Time: All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a tracking email once your order is dispatched. Track anytime at xintester.com/parcel-panel/
Free standard shippingAll orders over $39 — worldwide
US standard delivery7–15 business days
Europe standard delivery10–18 business days
Australia / Canada10–18 business days
Other regions12–25 business days
Expedited shippingDHL / FedEx / UPS available at checkout. US: 3–7 days · Europe: 4–8 days
Customs & dutiesImport duties and local taxes are the responsibility of the customer and are not included in the product price or shipping fee. Xin Tester is not responsible for any customs and taxes applied to your order.
⚠️ Damaged or Missing Items
If your order arrives damaged or with missing items during transit, please contact us within 72 hours of delivery at [email protected] with your order number and photos of the package. We will resolve the issue promptly at no cost to you.
💬 Contact Information
Email
WhatsApp / Phone
Business hours
Mon–Fri, 9:00 AM – 6:00 PM (UTC+8)